Common fixes

Plain-English guides for the problems we hear about most. Each one has step-by-step pictures-in-words instructions. If a guide doesn't fix it, every page has a button to send the question to Matt.

• My computer is really slow Quick things to try when everything feels sluggish.
• My printer won't print The five things that fix 90% of printer problems.
• Wifi or internet is acting up What to check before calling your internet company.
• My email isn't working For Outlook, Gmail, and most other email apps.
• I forgot my password Safe steps to get back into your account.
• My computer won't turn on A few quick checks before assuming the worst.